Advantages
for
service providers

Proactive customer service
– transparent service

HOW DOES THE
SERVICE PROVIDER BENEFIT?

DIGITIZE TOGETHER

Advantages of the
Customer Service
  • Predictive machine diagnosis via charting
  • Insight into the history via machine diary
  • Paperless documentation (spare parts, characteristic curve, operating instructions, etc.) accessible via mobile app or cloud anytime and anywhere
  • Proactive customer access through alerting when limit values are exceeded, but also when maintenance and inspection intervals occur
  • Permanent digital monitoring of the measured values during the test run during initial commissioning or after revisions of aggregates
  • 24/7 support

Conclusion:

More proactive
Customer Service =
Satisfied customers &
more maintenance contracts